Changed the signature and now is working like a charm. User uploaded some random stuff from canva idk.
How to change the signature, just in case:
`
SELECT JSON_EXTRACT(c_defaults, ‘$.SOGoMailIdentities[0].signature’)
FROM sogo_user_profile WHERE c_uid = ‘some@mail.com’;
UPDATE sogo_user_profile
SET c_defaults = JSON_SET(
c_defaults,
‘$.SOGoMailIdentities[0].signature’,
‘<p>New Signature<br>’
)
WHERE c_uid = ‘some@mail.com’;
`
Updated to 2025-03a and the same error occurs. Perhaps i should exclude the signature of email and see if it works. If possible.
Hello community, how are you?
I’m using mailcow version 2024-06c and one particular account is giving this error after login in SoGo:
"}],"smtpTlsVerifyMode":"none","delegates":[],"smtpServerName":"172.30.1.253","serverName":"172.30.1.250","encryption":"none","smtpEncryption":"none","name":"user@domain.org","smtpPort":588,"userName":"user@domain.org","port":143}]; var userNames = ["projetos@iclt.org.br"]; var unseenCountFolders = [];
Access to other accounts works fine.
IMAP and POP3 works just fine.
Certificates are ok.
The user said he was changing the signature of the mail.
Any idea?
Thanks \o\