Error after SoGo login (only for 1 account)

Hello community, how are you?

I’m using mailcow version 2024-06c and one particular account is giving this error after login in SoGo:

"}],"smtpTlsVerifyMode":"none","delegates":[],"smtpServerName":"172.30.1.253","serverName":"172.30.1.250","encryption":"none","smtpEncryption":"none","name":"user@domain.org","smtpPort":588,"userName":"user@domain.org","port":143}]; var userNames = ["projetos@iclt.org.br"]; var unseenCountFolders = [];

Access to other accounts works fine.
IMAP and POP3 works just fine.
Certificates are ok.

The user said he was changing the signature of the mail.

Any idea?

Thanks \o\

DocFraggle

Updated to 2025-03a and the same error occurs. Perhaps i should exclude the signature of email and see if it works. If possible.

Changed the signature and now is working like a charm. User uploaded some random stuff from canva idk.

How to change the signature, just in case:
`
SELECT JSON_EXTRACT(c_defaults, ‘$.SOGoMailIdentities[0].signature’)
FROM sogo_user_profile WHERE c_uid = ‘some@mail.com’;

UPDATE sogo_user_profile
SET c_defaults = JSON_SET(
c_defaults,
‘$.SOGoMailIdentities[0].signature’,
‘<p>New Signature<br>’
)
WHERE c_uid = ‘some@mail.com’;

`