So I installed CloudPanel with MailCow, and managed to get sending emails with smtp working, but I cannot recieve any emails. I am kinda new to using the terminal and doing stuff there, so I would really appreaciate some help.

@"kitoxis"#p13341 Did you follow the docs regarding DNS? https://docs.mailcow.email/getstarted/prerequisite-dns/

Sending Emails Work, Recieving doesn't

DocFraggle

Check your server with this website, it’ll give you a hint on what’s wrong

Select “Test Email Server” from the drop-down and enter your FQDN

kitoxis

Connecting to 129.151.192.66

220 mail.starfal.net ESMTP Postcow [216 ms]
EHLO keeper-us-east-1d.mxtoolbox.com
250-mail.starfal.net
250-PIPELINING
250-SIZE 104857600
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN [210 ms]
MAIL FROM:<supertool@mxtoolboxsmtpdiag.com>
250 2.1.0 Ok [220 ms]
RCPT TO:<test@mxtoolboxsmtpdiag.com>
250 2.1.5 Ok [10309 ms]

LookupServer 11589ms

There might be some issues because, I am not using the port 25 sending, im using brevo smtp relay…

esackbauer

kitoxis I did everything except the “The advanced DNS configuration”

Not really… You missed the reverse DNS (PTR) part…
And additionally, your IP adress is blacklisted on zen.spamhaus.org
And if you have an IPv6 enabled host, you must also have those DNS entries done for IPv6

kitoxis

esackbauer
I see, but I cannot understand what does it need me to add. I know it has to be a PTR record, but what about the hostname and the target domain(im using cloudflare)

Yes, while I was trying to figure out why I cannot receive any emails, I came across the statement that my Ip is banned from Spamhaus, even tho I havent really done anything…

As I said before, I am not really good with ubuntu or any other stuff, really, but I have heard of Ipv6, but I do bot know where to find that. Thanks for your reply.

esackbauer

Oh wow, great foundations for running something as complex as a mail server 😉

I have seen you are on Oracle Cloud? Then you can set the PTR record via their admin panel.
Your IP is banned because the former owner of that IP has probably done something wrong.

kitoxis

Well, I mean, what kind of a person doesn’t know how to copy paste commands into the command line 😉

Yes, I am on a oracle cloud server. Do you maybe know where should I search for the admin panel setting for setting records?

Is there a way to unban the Ip by any chance?

DocFraggle

Are you kidding?

LMGTFY: https://docs.oracle.com/en-us/iaas/Content/DNS/Tasks/reversedns.htm

kitoxis

DocFraggle
Either I am really dumb, or i do not know why, but I do not understand the documentation page…

kitoxis

Ok! Thanks for your reply, I am gonna try tommorow, goonight!

DocFraggle

kitoxis https://docs.public.oneportal.content.oci.oraclecloud.com/en-us/iaas/Content/Network/Concepts/reverse_dns.htm

kitoxis

DocFraggle
So like, on cloudflare, I create a ptr record at @ for mail.starfal.net?

DocFraggle

kitoxis No. You create an A record for your mail server wherever your domain’s DNS is configured. You said you already did this.
Then see the link above:

Open a service request and include the following information:

The IP address and fully qualified domain name (FQDN) you want in the PTR.
The FQDN of the forward record that you created in step 1.

kitoxis

DocFraggle
Hmm, but would that eork even if i am on a always free account?

DocFraggle

What exactly is a “always free account”?

kitoxis

DocFraggle
When you sign up for oracle cloud you get into the free tier account for a month, after the month the free tier turns into a always free account, which is free forever.

DocFraggle

And you can’t create a service request with Oracle if you have a free account? Otherwise I don’t understand what you mean by “would that eork even if i am on a always free account”

kitoxis

DocFraggle

I think you can make a request, just that when I was searching through the docs, I saw that you need to create a zone and when I tried it said that I need to upgrade my account to do that.

kitoxis

DocFraggle

Okay so it turns out, you cannot make a technical request if you are not paid, and I need the technical request to ask for the ptr record…

DocFraggle

kitoxis No, you don’t have to create a zone if you’re just using a VM there. The VM has an assigned IP address with which you configured your DNS forward entries like mail.yourhost.com
Oracle has to set the PTR record for this IP address, and to do that you have to create a service request with the information from above.

kitoxis

Okay! Thank you. Ill try later.

[unknown]
So like I need to make a request and give them:

The domain(mail.starfal.net)
The IP

Is there anything im missing

[unknown]
So like I need to make a request and give them:

The domain(mail.starfal.net)
The IP

Is there anything im missing

[unknown]
So like I need to make a request and give them:

The domain(mail.starfal.net)
The IP

Is there anything im missing

Uh, my internet glitched frick