Question on speeds send and receive on outlook?

killmasta93

HI was wondering if someone could shed some light, Currently we have mailcow installed on hetzners servers but we noticed users which have outlook the send and receive takes a long time, even though the ping is around 168ms
on Sogo works perfect, not sure what else i should be checking out?
the server VM we gave it 32 gigs of ram and 12 CPU

ETNyx

Using Outlook is such a pain, lately got surprised that there are 2 outlooks “Outlook” and “Outlook (classic)” after switching to classic one half of problem magically disappear, but it is still shitty even using Gmail account, so i think Outlook is to blame,…

And “Outlook” one have several subversion for example one with and one withouts support of external data files,… Just a mess

What is long time?

esackbauer

How is which kind of Outlook configured, with IMAP/SMTP or ActiveSync?
Be aware that with New Outlook MS is storing your IMAP/SMTP credentials, and every mail is retrieved via their servers. So MS always gets a copy of your mails.
And the problem with ActiveSync is that SOGo has a very old API level, and MS constantly changing the API. So chances are that Outlook will stop working with ActiveSync soon. That is the reason why SOGo will remove ActiveSync next year.
Either they would have to pay MS to get the latest API specifications or they would need to put huge efforts in reverse engineering (which they did so far).

killmasta93

thanks for the reply, so what we did to make it super fast to only sync the inbox and not all the folders, we put a task to all folders every 180mins, and another task every 1min and worked but yeah its currently IMAP,
so quick question there going to remove active sync? so i assume the only thing to sync calendars and contacts would be https://caldavsynchronizer.org/

esackbauer

Yes, or use Thunderbird or eM Client. They are also better in terms of speed 😉

killmasta93

but isnt EM client paid?

esackbauer

killmasta93

There is a free version:
https://www.emclient.com/pricing