I recently have updated my mailcow (it was severely out of date). After the update, I seem to be getting the following errors with SOGo, and it is failing to load the page. Just gives me a blank one. Anyone have any ideas where to start with this? I have confirmed my mysql container is functional and SOGo is able to connect to it. I also have other domains on this mail server too which do not seem to be present in the errors seen only 1 domain.

mailcowdockerized-sogo-mailcow-1 | Mar 5 14:54:08 57b1420e3930 2023-03-05 14:54:08.510 sogod[71:71] EXCEPTION: <NSException: 0×56216ce1cf60> NAME:NSInvalidArgumentException REASON:Tried to add nil value for key ‘domainname.com’ to dictionary INFO:{}

2 years later

  • shu

      Moolevel 0
    • Post #2

    Hi i see the same error, did you find a solution? Thanks

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      25 days later

      shu I hope you got this solved.
      I had a fresh install of mailcow, and had this error immediately when trying to login to SOGo with a new email account. The solution for me was to restart SOGo via the menu - Email -> Restart SOGo

      • shu replied to this.

          sjcrookes Hi that was a basic solution that I tried many times. I regret wasting 3-4 weeks on trying to resolve the problems with mailcow and soGo. I terminated the VM several times and reinstalled fresh copy of everything several times, it once started working perfetly and i was happy, the next morning, it again stopped working. I finally decided to get rid of this pain and deleted mailcow/ soGo and installed cyberpanel and use it’s email function. Works fine until now. Thanks

              Thanks for sharing your experience shu This is my first time using Mailcow, I hope I don’t end up with the same issues : /
              Out of interest, were there any indications the issues might be related to resources, like memory, cpu, disk etc…? Do you know the state of your machine before the crash?

                  sjcrookes Out of interest, were there any indications the issues might be related to resources, like memory, cpu, disk etc…?

                  I agree, would be interesting if the spec requirements stated in the docs were met. 99.99% of all mailcow users don’t experience these issues

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