I am using the mailcow dockerized setup on one of my VPS's and have it mostly working. I was able to add a test domain and get a mailbox setup on it. I am able to send email from an outside domain and see it show up in the mailbox via the admin interface. However when I try to log in to the SOGo interface to check the mail I get the error `Wrong username or password.` Looking at the logs I see `sogod [68]: SOGoRootPage Login from 'IPADDRESS' for user 'kameleon@genericdomainexample.com' might not have worked - password policy: 65535 grace: -1 expire: -1 bound: 0` If I read correctly I should be able to log in as the admin user also but I get the same error. I do have the allow admin login set to yes though. Am I missing something on this? The admin and user can log in to the panel, just not webmail. Also wanted to add I have this running behind an nginx proxy manager setup if that makes any difference.

Hi, You have to allow admin to login. for users you have to login with the full emailadres.. are you doing this?

I have allow admin login set to yes. I am also testing as the user by inputting the whole email address as the login.

@"kameleon"#p4983 strange this should work with full email adres are all docker containers started ok?

@"Ckruijntjens"#p4984 yes, all docker containers show good. Is sogo limited to IP by default in mailcow? If so that may be the issue coming from the proxy.

@"kameleon"#p4985 no only postfix is restricted by $networks. But this has nothing to do with sogo.

So I did a little more digging and it appears SOGo is not getting the auth settings from mailcow: `No authentication sources defined - nobody will be able to login. Check your defaults.` I am digging into the mailcow.conf file but everything looks right. Any ideas where to look on this? Also I get this `[ERROR] |SOGo| No value specified for 'SOGoProfileURL'` It may be related.

Hi, I think it has to do with the config of sogo. I installed sogo once and got the same issue. I don't know where the problem can be but my advise is to check the sogo config.

@"Ckruijntjens"#p4995 So do we have to modify the sogo config manually when installing mailcow? I missed that in the docs if so.

@"kameleon"#p4996 normally not. Normally everything should work out of the box. Maybe it's an idea to reinstall mailcow?

@"Ckruijntjens"#p4997 reinstallation is my thought. I am only in the testing phase right now. Trying to get something in place to replace all my legacy G-Suite accounts I have since the writing is on the wall for the demise of the "free" ones.

Unable to login to SOGo

amanjuman

I did new install and create same user and password and it didn’t work, but when I reboot new system it worked. But old system still having same.

jiapei100

I met the same issue today.
Able to access at https://mail.longervision.com/, but failed to login SOGo. The following 2 pictures explained everything…
Do you guys have the solution? Thank you …

D4niel

jiapei100 SOGo Login is disabled in your first screenshot.

ramin1981

Hi. I need that only HR can send an e-mail to the group mail in the following ways.
Only hr@domain.com can send an e-mail to groups@domain.com but others can not send an e-mail to groups@domain.com.
Is there any way to accomplish this problem?

jiapei100

Anyway, guys… SOGo can, of course, be ignored…
By using STMP, POP3, things done… Thanks god.. mailcow

jiapei100

@D4niel

⋊> /o/mailcow-dockerized on master ⨯ sudo docker-compose up -d                                                                                                                                                                                                               08:33:10
[sudo] password for jiapei: 
[+] Running 19/19
 ✔ Container mailcowdockerized-solr-mailcow-1       Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-memcached-mailcow-1  Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-redis-mailcow-1      Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-dockerapi-mailcow-1  Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-unbound-mailcow-1    Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-clamd-mailcow-1      Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-mysql-mailcow-1      Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-php-fpm-mailcow-1    Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-watchdog-mailcow-1   Started                                                                                                                                                                                                                     3.1s 
 ✔ Container mailcowdockerized-dovecot-mailcow-1    Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-rspamd-mailcow-1     Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-postfix-mailcow-1    Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-olefy-mailcow-1      Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-sogo-mailcow-1       Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-netfilter-mailcow-1  Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-ofelia-mailcow-1     Running                                                                                                                                                                                                                     0.0s 
 ✔ Container mailcowdockerized-nginx-mailcow-1      Started                                                                                                                                                                                                                     3.1s 
 ✔ Container mailcowdockerized-acme-mailcow-1       Started                                                                                                                                                                                                                     2.5s 
 ✔ Container mailcowdockerized-ipv6nat-mailcow-1    Started

Clearly, sogo is running.
Does SOGo Login needs some extra activation? But NOT activated by default ?
If so, how?

Thank you very much…
Pei

esackbauer

But NOT activated by default ?

I guess you played around with the mailbox template. It is by default activated. Please check your mailbox configurations.

jiapei100

@esackbauer
Thank you for your reply…
But Nope… It NOT mailbox template. Anyway, so far, I cannot loging SOGo, even with default username admin and default password moohoo ….

That’s fine though…
Have a nice weekend…

roelofz

Interesting to find this discussion here, maybe this will get some cases solved in the future.

In order to create smaller container names, I shortened the following in mailcow.conf:
COMPOSE_PROJECT_NAME=mailcowdockerized
I shortened it to COMPOSE_PROJECT_NAME=mc

Result: unable to login.

Steps to reproduce:

docker compose down
change the value in mailcow,conf
docker compose up -d
No more authentication possible…

After resetting in the same order, all worked again…

esackbauer

roelofz Result: unable to login.

Which user you tried to login with?
Admin login to SOGo is disabled by default (for a good reason):
https://docs.mailcow.email/troubleshooting/debug-admin_login_sogo/

dpgb4o

I had the same problem with all user accounts on the server, couldn’t log in to sogo. But i just:
docker restart mailcowdockerized-sogo-mailcow-1
Now sogo is working normally 🤧

germanos

this worked for me. thanks

dpgb4o

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