Can't restore to a new server

reed

Hi,

I have an issue and I din’t know how to solve it…

I have 2 dedicated VPS. The main one works well with Mailcow but I must change to another VPS server.
First, I update Mailcow using update.sh, then, I follow the documentation and backup Mailcow (https://mailcow.github.io/mailcow-dockerized-docs/b_n_r_restore/).
I compress the backup folder (tar.gz) and I move it to the new VPS using SCP.
I did a fresh install of Mailcow on the new VPS, generate a default configuration then restore the backup using the helper script.
Restore seems OK but I have a encryption issue:

failed: Decryption error: no private key available

I read mailcow/mailcow-dockerized2395 but file are the same on both servers (content and permission).

I try many backup and restore, without success … Do you have any idea in order to help me to resolve my issue?

I have another question!

Is there a way to backup ONLY the Mailcow configuration (like configuration & details and mail setup) ?

If yes, I have my email backuped, If I can restore the configuration only, I will receive the new emails and it’s ok for me.
Thanks for your help 🙂

reed

Hello again,

Do I am the only person to have issue with restoration… ? Maybe you need more information? Feel free to ask 🙂

PS: If you never do a test restoration, do it! Backup is useless if you don’t try to restore frequently 🙂

mattnwt

Hi Reed,
I had problems recently moving from an old server to a new server with the backup / restore method.
Try using the migration method - instructions in the documentation - worked like a charm!
Hope that helps?
Matt