Help me, the mail’s broken. Sogo.service does not start, it gives the error “code: exited.” There is nothing in the logs that I do not know… Tell me where to dig.

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  • Post #2

Well a docker-compose logs would be helpful

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4 months later

Since I cannot start new discussion on the forum (and don’t know why) I would like to extend this post. Mine problem is the same, after update (with update.sh) I cannot use SOGo. When trying to connect it displays that page is not available and sends 501 Error.

Logs from docker-compose logs | egrep -i sogo display this:

sogo-mailcow_1 | Sep 24 13:12:27 589976464d0f 2021-09-24 13:12:27.027 sogod[66:66] EXCEPTION: <NSException: 0×559cc2d44aa0> NAME:SOGoDefaultsSourceUnmutableSource REASON:UserDefaults source ‘{SOGoMailDomain = “example.eu”; SOGoUserSources = ({DomainFieldName = domain; KindFieldName = kind; MailFieldNames = (aliases, “ad_aliases”, “ext_acl”); MultipleBookingsFieldName = “multiple_bookings”; canAuthenticate = YES; displayName = “GAL example.eu”; id = “example.eu”; isAddressBook = YES; listRequiresDot = NO; prependPasswordScheme = YES; type = sql; userPasswordAlgorithm = “BLF-CRYPT”; viewURL = “mysql://mailcow:31tv826v2moaw152d15ecb30bb826fdc6e827313ac2589cf000539e59z313v644444var%2Frun%2Fmysqld%2Fmysqld.sock/mailcow/_sogo_static_view”; }); }’ is not mutable INFO : ( null)

sogo-mailcow_1 | Sep 24 13:12:27 589976464d0f sogod [66]: mailcowdockerized_watchdog-mailcow_1.mailcowdockerized_mailcow-network “GET /SOGo.index/ HTTP/1.1” 501 0/0 0.034 - - 0M - 10

As seen from the error some object / smth else / is not mutable. But what? I’ve checked access to MySQL database and it works, everything else works as expected, there is access to Mailcow UI, admin and users access, mails works throught IMAP.

What else can I check to trace the problem, how to resolve the issue?

3 months later

since the problem still exists, so I’m necrobumping this thread. on GitHub someone reported a problem with SOGo and 501 Error. Myself reported this similar error here
mailcow/mailcow-dockerized4374

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