Hi everyone,
I got a problem with my installation. Since some days it’s no more possible to access to mails in SOGo. I don’t know what is the cause. Message in SOGo: “No mailbox selected” / “An error occurred while communicating with the mail server.”.
SOGo logs:
sogo-mailcow_1 | Feb 11 21:10:06 7a6898aff135 sogod [109]: SOGoRootPage successful login from '192.168.0.999' for user 'mail@domain.ext' - expire = -1 grace = -1
sogo-mailcow_1 | Feb 11 21:10:06 7a6898aff135 sogod [109]: 192.168.0.999 "POST /SOGo/connect HTTP/1.0" 200 51/99 0.019 - - 0 - 14
sogo-mailcow_1 | Feb 11 21:10:07 7a6898aff135 sogod [12]: [WARN] <0x0x559a85ac27a0[WOWatchDogChild]> pid 104 has been hanging in the same request for 2 minutes
sogo-mailcow_1 | Feb 11 21:10:07 7a6898aff135 sogod [109]: 192.168.0.999 "GET /SOGo/so/mail@domain.ext HTTP/1.0" 302 0/0 0.006 - - 0 - 14
sogo-mailcow_1 | Feb 11 21:10:07 7a6898aff135 sogod [109]: 192.168.0.999 "GET /SOGo/so/mail@domain.ext/view HTTP/1.0" 302 0/0 0.007 - - 0 - 14
sogo-mailcow_1 | Feb 11 21:10:07 7a6898aff135 sogod [109]: 192.168.0.999 "GET /SOGo/so/mail@domain.ext/Mail HTTP/1.0" 302 0/0 0.005 - - 0 - 14
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 sogod [109]: 192.168.0.999 "GET /SOGo/so/mail@domain.ext/Mail/view HTTP/1.0" 200 19080/0 0.069 82412 76% 556K - 14
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 sogod [109]: 192.168.0.999 "GET /SOGo/so/mail@domain.ext/Calendar/alarmslist?browserTime=1613074208 HTTP/1.0" 200 63/0 0.030 - - 0 - 14
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 sogod [107]: [ERROR] <0x0x559a859934f0[NGImap4ConnectionManager]> IMAP4 login failed:
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 host=172.22.1.250, user=mail@domain.ext, pwd=yes
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 url=imap://mail%40domain.ext@172.22.1.250/?tls=NO&tlsVerifyMode=none
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 base=(null)
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 base-class=(null))
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 = <0x0x559a85ec1eb0[NGImap4Client]: login=mail@domain.ext(pwd) socket=<NGActiveSocket[0x0x559a85888f30]: mode=rw address=<0x0x559a85888fc0[NGInternetSocketAddress]: host=7a6898aff135 port=57184> connectedTo=<0x0x559a859c1ce0[NGInternetSocketAddress]: host=172.22.1.250 port=143>>>
sogo-mailcow_1 | Feb 11 21:10:08 7a6898aff135 sogod [107]: <0x559a85ea93a0[SOGoMailAccount]:0> renewing imap4 password
(note: 192.168.0.999 fake address)
Dovecot logs:
02/11/2021, 09:10:09 PM info imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mail@domain.ext>, rip=172.22.1.248, lip=172.22.1.250
02/11/2021, 09:10:09 PM info imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mail@domain.ext>, rip=172.22.1.248, lip=172.22.1.250
02/11/2021, 09:10:08 PM info imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mail@domain.ext>, rip=172.22.1.248, lip=172.22.1.250
02/11/2021, 09:10:08 PM info imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mail@domain.ext>, rip=172.22.1.248, lip=172.22.1.250
02/11/2021, 09:10:08 PM info imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mail@domain.ext>, rip=172.22.1.248, lip=172.22.1.250
02/11/2021, 09:10:08 PM info imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mail@domain.ext>, rip=172.22.1.248, lip=172.22.1.250
Container versions:
- dovecot:1.140
- postfix:1.59
- sogo:1.95
I searched the community, git, google… but nothing helped. Any ideas?
Thanks a lot!