Rename user does not work ?

jmaitra

Hello @all,
i tried to rename a user via the mailcow admin interface and got the following error:

An unknown error occured: TypeError Object( [message:protected] => Cannot access offset of type string on string [string:Error:private] => [code:protected] => 0 [file:protected] => /web/inc/functions.mailbox.inc.php [line:protected] => 3358 [trace:Error:private] => Array ( [0] => Array ( [file] => /web/json_api.php [line] => 1940 [function] => mailbox [args] => Array ( [0] => edit [1] => mailbox_rename [2] => Array ( [mailbox] => Array ( [0] => old.username@domain.de ) [domain] => domain.de [old_local_part] => old.username [new_local_part] => new.username [create_alias] => 1 ) ) ) ) [previous:Error:private] => )

I do not want to create a new mailbox as I granted access rights for many users. Any help will be highly appreciated.

Best regards
Jens

esackbauer

For me it is working, I guess it has to do with your specific configuration.
Are you using an external authentication like LDAP or OIDC?

This was already opened as an issue in June:
mailcow/mailcow-dockerized6596
You could add your comments regarding your setup and hopefully the devs can have a look at it.

jmaitra

esackbauer

Thank you for your quick reply. I am not using any external authentication.

As the reported bug in GITHUB is from June and has not been adressed so far, I will create a new mailbox and manually transfer the content and the access rights.

Best regards
Jens

DocFraggle

jmaitra Did you try to enter the username with the domain?

old.username@domain.de

Iirc you an only can rename the username part, not the domain. So you should enter only the part before the @
Maybe I’m reading the trace wrong, also possible

jmaitra

DocFraggle
HI,
thanks for responding. I was trying to rename the username part only - not the domain part. Therefore I entered only the username.
But I already created a new account and moved all mails from the old account to the new account.

Best regards
Jens