Hello guys, i upgraded our Mailserver today with 2025-03 and now i cant login anymore.
At first my TOTP is not accepted anymore, so i disabled it via console. After that i can login without any Error Message, but the site only reloads and i need to login again. There is no way to get to SoGo or the Admin Interface. There is also no log to the login.

  • Strange Error….
    I reinstalled Mailcow from scratch and restored my data using the included restore feature. Now it works.

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    • NiclasPe

        Moolevel 1
      • Post #3
      • Edited

      DocFraggle
      Yes i read the release notes and use /admin. There are no infos about additional steps except using the update script.
      So the Login Page just reloads at login.
      Interesting fact: IMAP and SMTP works

        • pkernstock

          • Forum Staff
          • volunteer
          Moolevel 65
        • Post #4

        Maybe browser cache? Does Incognito window work?

          hmmm,

          login works but only from the mailcow login page. sogo is not directly available. (after login it redirects you to sogo)
          However now my activesync is broken?

          • esackbauer

            • Community Hero
            Moolevel 437
          • Post #6

          Why does nobody read the release notes??

            esackbauer

            i did. I have my mailcow behind a reverse proxy. active sync is not working anymore.

              pkernstock I also thought about that and tried it via kasm and inkognito, but same problem.
              Then i thought about my reverse proxy and skipped it, but also no luck.

                  NiclasPe yup same for me everything is working except the activesync part.

                  I think i am reverting the update and will wait till this is fixed

                      • esackbauer

                        • Community Hero
                        Moolevel 437
                      • Post #10

                      Ckruijntjens Do you see any attempts regarding ActiveSync in the SOGO logs?
                      Also the reverse proxy should have something in the logs if it tries unsuccessfully to forward to SOGo.

                          esackbauer

                          When i test the internal url (activesync) i get error access denied. so this is without the reverse proxy

                              I just did admin password reset and it’s working now

                              a month later

                              If just encounted that errror, that the admin login /admin works, but a user login at / does not work, in the php-fpm-mailcow-1 there is the message that the password for the user is wrong. But even after resetting the password for a new one, the error still persists.
                              Nginx logs shows a redirect to the passwordpolicy, so it may related?
                              GET /api/v1/get/passwordpolicy/html HTTP/2.0" 200 20 "https://mail

                              14 days later

                              Hi @all.

                              I have kind of the same problem: Admin login not working.

                              ./helper-scripts/mailcow-reset-admin.sh was working ans set new login data - but with this data it wa snot possible to login ether.

                              Has anyone a idea? I would not like to reinstall everything.

                              Greeings
                              Florian

                              omg yes this was the problem. I swear, I could login-in into the admin dashboard with my admin login without the /admin/ directory some months before… Oh lord thanks!

                                • DocFraggle

                                  • Community Hero
                                  Moolevel 322
                                • Post #19
                                • Edited

                                FliFlaFloh That’s because you didn’t read the release notes despite of acknowledging that you did during the update…

                                It’s even displayed as a note at the top of this forum

                                    DocFraggle Exactly. Updates woking on autopilot. Thanks for the hint. Next time I will check these. greetings

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