Hello
i have clean mailcow installation but it seems EAS or SOGo have some strange problem.
I found mailcow about a week ago and might missed something, but can’t find issue.
I can auth using EAS on Windows outlook app and iOS mail app without any issues and logs in SOGo look fine. calendar and contact sync also worked fine
But with Outlook apps in iOS/Android i have empty mailbox with same user. no errors upon auth in app but SOGo has error in logs
[SOGoActiveSyncDispatcher]> EAS - Forbidden access for user (null)
logs for ios/android app look same
full log:
[Mar 23 15:01:34 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=OPCC24178BD98B590D1171E02EADE04F&DeviceType=Outlook HTTP/1.0" 401 0/0 0.003 - - 0 - 11
Mar 23 15:01:34 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=OPCC24178BD98B590D1171E02EADE04F&DeviceType=Outlook HTTP/1.0" 200 0/0 0.003 - - 256K - 11
Mar 23 15:01:35 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 401 0/0 0.002 - - 0 - 11
Mar 23 15:01:35 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 200 0/0 0.003 - - 0 - 11
Mar 23 15:01:35 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=OPCC24178BD98B590D1171E02EADE04F&DeviceType=Outlook HTTP/1.0" 401 0/0 0.002 - - 0 - 11
Mar 23 15:01:35 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=OPCC24178BD98B590D1171E02EADE04F&DeviceType=Outlook HTTP/1.0" 200 0/0 0.003 - - 0 - 11
Mar 23 15:01:36 9829c8ebaff6 sogod [51]: <0x0x5b1e3ad6c920[SOGoActiveSyncDispatcher]> EAS - Forbidden access for user (null)
Mar 23 15:01:36 9829c8ebaff6 sogod [51]: 50.131.170.125 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 403 0/127 0.002 - - 128K - 11
Mar 23 15:01:36 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 401 0/0 0.002 - - 0 - 11
Mar 23 15:01:36 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 200 0/0 0.003 - - 0 - 11
Mar 23 15:01:37 9829c8ebaff6 sogod [51]: <0x0x5b1e3b4fe1a0[SOGoActiveSyncDispatcher]> EAS - Forbidden access for user (null)
Mar 23 15:01:37 9829c8ebaff6 sogod [51]: 50.131.170.125 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Provision&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 403 0/127 0.003 - - 0 - 11
Mar 23 15:01:38 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 401 0/0 0.003 - - 0 - 11
Mar 23 15:01:38 9829c8ebaff6 sogod [51]: 50.131.170.125 "OPTIONS /SOGo/Microsoft-Server-ActiveSync?Cmd=Options&User=myuser%40mymail.com&DeviceId=52a54d5389e741a19032b7fa7b3f79ca&DeviceType=Outlook HTTP/1.0" 200 0/0 0.002 - - 0 - 11
Mar 23 15:01:39 9829c8ebaff6 sogod [51]: <0x0x5b1e3b2385d0[SOGoActiveSyncDispatcher]> EAS - Forbidden access for user (null)
Manual conf with IMAP works fine. in both apps