Hello Mailcow,
on my 2024-11b Mailcow instance, I have users complaining about Sogo not being able to display some email content.
Sogo keeps loading those emails eternally without updating the right window with their contents. It works fine on almost all other emails. I suspect those faulty emails to contain unexpected parts.
I found potentially related log entries :
"GET /SOGo/so/********@**************.com/Mail/0/folderINBOX/20923/view HTTP/1.0" 501 0/0 0.199 - - 0 - 16
EXCEPTION: <NSException: 0x55afeb40bd40> NAME:NSInvalidArgumentException REASON:GSInlineArray(instance) does not recognize getCharacters:range: INFO:(null)
[ERROR] <0x0x55afea97ea40[UIxMailRenderingContext]> found no viewer for MIME type: application/pdf
Do you know what could be happening ? Is there any Sogo config to handle that ?