Outlook special folders name mapping

tcz

Hey, I have specified a namespace inbox with the special_use folders for Outlook in the extra.conf of dovecot. However, Sent or Trash are still created and not used, even if I delete the folders. Does anyone have an idea?

I guess it’s the same issue like https://community.mailcow.email/d/795-dovecot-ordner-innerhalb-des-mailservers

I could live with this issue if SOGo and all other mail clients would use the Outlook folders too - but they use Sent, Trash, etc.

Cheers,
tcz

DocFraggle

tcz However, Sent or Trash are still created and not used

That’s probably due to the SoGo config, see

mailcow/mailcow-dockerizedblob/master/data/conf/sogo/sogo.conf#L71

mailcow/mailcow-dockerizedblob/master/data/conf/sogo/sogo.conf#L75

ETNyx

Hello, I was facing similar issue and I was not able to solve it. Basically you can not force Outlook to using another folder for Junk/Trash, my issue

tcz

In our old setup the namespace config in dovecot.conf works, so for me it looks like a bug?!

ETNyx

Any chance you used POP and now you are using IMAP?

tcz

No, was a migration from an old exim + dovecot to mailcow last week. ^^

ETNyx

tcz Hi, any success in solving your issue?

tcz

Hi, yes the problem is solved. I have to try a lot of thinks:

remove the account and add it new zu outlook (i have read, that outlook only match the “special-folders” only at the first-time of use)
i have to removed the accounts from iPhone as Exchange-Account and add them new as IMAP
i have used: microsoft/mfcmapireleases/download/24.0.24100.06/MFCMAPI.x64.exe.24.0.24100.06.zip to manually removed folders in the pst-file

It looks like, that the entrys in the extra.conf will work random with outlook.
So it works now, but i really dont know how and why :-)