Hi, I’ve been trying to contact info@servercow.de and started to contact info@tinc.gmbh. We are interested in Commercial support—we hoped to use it for our Nextcloud set up as it came recommended. Is there someone who we can talk to regarding this? Sorry I don’t know my way around german or EU communities.
EnglishCommercial Support for Philippines (GMT+8)
They 
do not provide Nextcloud commercial support, I believe. Only for mailcow; and it dropped support for Nextcloud with the June 2024 release. So you’re getting ignored because it’s not something they do. Like asking Dominos to deliver Chinese food. servercow.de
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Hi sorry for the confusion.
We are not asking them for nextcloud support. We already have that ad part of the nextclouds paid service.
As mentioned we intend to use the mailcow email server - and its mail client will be nextcloud. This context was given in case there was any unmentioned configurations that is needed.
Sorry, was it clear we are asking for mailcow self hosted support as it was in the mail cow website - I cannot pay it out of my credit card spending thousands of euro (which is a lot of money to use developing world Filipinos ) without someone responding and confirming all the details.
You’ll probably have to wait for an e-mail reply. This is just a community forum.
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