Hello, I am relatively new to mailcow and would like to double check if my understanding about the handling of Junk ist correct. - Is it sufficient to simply move a mail from/to the "Junk" folder to trigger the spam/junk filter to learn the change? - Will this work with mail clients connected via IMAP and with SOGo? - Do I have to manually delete the mails in the "Junk" folder from time to time or will Mailcow do this on its own, regarding to the settings of "Retentions per mailbox" & "Maximum age in days" as configured under Admin UI --> System --> Configuration --> Quarantine? - Could I delete the mails in the "Junk" folder manually without any side effects? - If only Junk mails are moved to the "Junk" folder and there is no use of the Quarantine, will Spam Notification Mails (User UI --> System --> User Settings --> Mailbox --> Settings --> Quarantine notifications) make sense at all (if someone regularly checks the "Junk" folder)? - Is the Whitelist & Blacklist (User UI --> System --> User Settings --> Spam filöter --> Whitelist/Blacklist) only applied to Spam mails or also to Junk mails? - I have read multiple time here in the forum that the Spam filtering / Spam Quarantine is disabled by default. Which config option in Mailcow exactly does enable / disable the Spam filter? Thanks a lot in advance, Thomas

Correctly working with Spam & Junk

thn80

Hello,

I am relatively new to mailcow and would like to double check if my understanding about the handling of Junk ist correct.

Is it sufficient to simply move a mail from/to the “Junk” folder to trigger the spam/junk filter to learn the change?
Will this work with mail clients connected via IMAP and with SOGo?
Do I have to manually delete the mails in the “Junk” folder from time to time or will Mailcow do this on its own, regarding to the settings of “Retentions per mailbox” & “Maximum age in days” as configured under Admin UI –> System –> Configuration –> Quarantine?
Could I delete the mails in the “Junk” folder manually without any side effects?
If only Junk mails are moved to the “Junk” folder and there is no use of the Quarantine, will Spam Notification Mails (User UI –> System –> User Settings –> Mailbox –> Settings –> Quarantine notifications) make sense at all (if someone regularly checks the “Junk” folder)?
Is the Whitelist & Blacklist (User UI –> System –> User Settings –> Spam filöter –> Whitelist/Blacklist) only applied to Spam mails or also to Junk mails?
I have read multiple time here in the forum that the Spam filtering / Spam Quarantine is disabled by default. Which config option in Mailcow exactly does enable / disable the Spam filter?

Thanks a lot in advance,

Thomas

DocFraggle

thn80 I have read multiple time here in the forum that the Spam filtering / Spam Quarantine is disabled by default. Which config option in Mailcow exactly does enable / disable the Spam filter?

That’s not true, rspamd is enabled per default!

piperino

Is it sufficient to simply move a mail from/to the “Junk” folder to trigger the spam/junk filter to learn the change?
-AFAIK yes

Will this work with mail clients connected via IMAP and with SOGo?
-If you’ve subscribed to the correct folder, yes

Do I have to manually delete the mails in the “Junk” folder from time to time or will Mailcow do this on its own,
-end user have to do it
regarding to the settings of “Retentions per mailbox” & “Maximum age in days” as configured under Admin UI –> System –> Configuration –> Quarantine?
-Quarantined mails are not delivered to the mailbox nor junk foler

Could I delete the mails in the “Junk” folder manually without any side effects?
-AFAIK yes
If only Junk mails are moved to the “Junk” folder and there is no use of the Quarantine, will Spam Notification Mails (User UI –> System –> User Settings –> Mailbox –> Settings –> Quarantine notifications) make sense at all (if someone regularly checks the “Junk” folder)?
-Junk folder containes mail which may or may not spam. it’s up to you to decide. quarantined mails are in quarantine not on your mailbox

Is the Whitelist & Blacklist (User UI –> System –> User Settings –> Spam filöter –> Whitelist/Blacklist) only applied to Spam mails or also to Junk mails?
-in general to any mail. whitelist bypasses spamfilter and blacklist blocks the mail regardless of it’s content.

I have read multiple time here in the forum that the Spam filtering / Spam Quarantine is disabled by default. Which config option in Mailcow exactly does enable / disable the Spam filter?
-don’t know.