Strange spam sorting behaviour

Hi,

I have an issue with my spam mails.

I configured the spamfilter in the following way:
“<8 is no spam”
“8 - 5000 will be marked as spam and moved into junk folder”
“> 5000 rejected by server”

I had some mails marked as spam that are no spam. So I added the sender in the whitelist.
The whitelisting seems to work (see following headers), but the mail is still in the spam folder.

X-Spamd-Result: default: False [-988.89 / 5000.00];
MAILCOW_WHITE(-999.00)[];
BAYES_SPAM(4.50)[100.00%];
LOCAL_FUZZY_DENIED(3.98)[11:869d1ac3dd:1.00:bin];
BAD_REP_POLICIES(2.00)[];
RWL_MAILSPIKE_EXCELLENT(-0.40)[192.174.81.109:from];
FORGED_SENDER(0.30)[jira@reeffactory.atlassian.net,jira@mail-us.atlassian.net];
IP_REPUTATION_HAM(-0.21)[asn: 23528(-0.20), country: US(-0.00), ip: 192.174.81.109(0.00)];
MIME_GOOD(-0.10)[multipart/alternative,text/plain];
MANY_INVISIBLE_PARTS(0.05)[1];
MX_GOOD(-0.01)[];
RCPT_COUNT_ONE(0.00)[1];
R_DKIM_ALLOW(0.00)[mail-us.atlassian.net:s=sparkpost0223];
ARC_NA(0.00)[];
BCC(0.00)[];
REPLYTO_DOM_EQ_FROM_DOM(0.00)[];
FROM_HAS_DN(0.00)[];
TO_MATCH_ENVRCPT_ALL(0.00)[];
PRECEDENCE_BULK(0.00)[];
MIME_TRACE(0.00)[0:+,1:+,2:~];
ASN(0.00)[asn:23528, ipnet:192.174.80.0/20, country:US];
ARC_SIGNED(0.00)[2xs.eu:s=default:i=1];
TO_DN_NONE(0.00)[];
R_SPF_ALLOW(0.00)[+exists:192.174.81.109._spf.sparkpostmail.com];
FROM_NEQ_ENVFROM(0.00)[jira@reeffactory.atlassian.net,jira@mail-us.atlassian.net];
DKIM_TRACE(0.00)[mail-us.atlassian.net:+];
RCVD_COUNT_ZERO(0.00)[0];
DMARC_POLICY_ALLOW(0.00)[atlassian.net,reject];
RCPT_MAILCOW_DOMAIN(0.00)[2xs.eu];
HAS_REPLYTO(0.00)[support@reeffactory.atlassian.net]
X-Rspamd-Queue-Id: E0FA9A05A5
X-Rspamd-Fuzzy: 869d1ac3dd661324642098d4df1c2e07d61323c761a7b0bab0ca83bb0276078d2b5ad44e41068285dc9d962f9ae347d6241f1b0a41c4e867fb770f7cbca4412f

Also when I mark a false-positive spam mail in sogo as “no spam”, it stays in the spam folder.

Any ideas?

Best regards
Mario