I am trying to setup an autoreply within SOGo but it does not seem to work. Everytime I try to save the settings I got an error like: [upl-image-preview url=https://community.mailcow.email/assets/files/2021-11-08/1636376307-595542-sogo-save.png] I have noticed that within the User Settings, Sieve is marked as disabled. I am not sure if that's related and I also don't know how to actually enable it. [upl-image-preview url=https://community.mailcow.email/assets/files/2021-11-08/1636376382-122248-sieve.png] Greetings Lioh

Found the following message in the logs: ` Could not login '...' on Sieve server: : {RawResponse = "{ok = 0; reason = \"Authentication failed.\"; }"; result = 0; }`

I have added Sieve to the allowed protocols in the user configuration and now it works as expected. [upl-image-preview url=https://community.mailcow.email/assets/files/2021-11-08/1636381591-611063-allowed-protocols.png]

Autoreply in SOGo

LiohMoeller

I am trying to setup an autoreply within SOGo but it does not seem to work. Everytime I try to save the settings I got an error like:

I have noticed that within the User Settings, Sieve is marked as disabled. I am not sure if that’s related and I also don’t know how to actually enable it.

Greetings
Lioh

LiohMoeller

Found the following message in the logs:

Could not login '...' on Sieve server: <0x0x560e37d318b0[NGSieveClient]: socket=<NGActiveSocket[0x0x560e37e2ba80]: mode=rw address=<0x0x560e37e2baf0[NGInternetSocketAddress]: host=2375bd05b0bc port=43800> connectedTo=<0x0x560e37c898e0[NGInternetSocketAddress]: host=dovecot port=4190>>>: {RawResponse = "{ok = 0; reason = \"Authentication failed.\"; }"; result = 0; }

LiohMoeller

I have added Sieve to the allowed protocols in the user configuration and now it works as expected.