SOGO: No Mailbox selected

SlrG

What can I do, to troubleshoot this problem?

All containers are running. As I have other services running on that server, I’m using traefik to route the gui access and generate certs. Using Thunderbird from my laptop I can send and receive mails using IMAP with ssl encryption. Login to the mailcow ui and SOGO works fine too, so I guess the certs and basic setup is working correctly.

The mailcow dockerized update script runs without errors.

diekuh

What do the logs print? Dovecot logs and SOGo logs.

SlrG

Thank you very much for looking at my problem.

Dovecot logs:
dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 dovecot-mailcow_1 | Jul 23 15:27:43 370ff00ce296 dovecot: lmtp(195554): Connect from 172.22.1.1 | Jul 23 15:27:43 370ff00ce296 dovecot: lmtp(195554): Disconnect from 172.22.1.1: Client has quit the connection (state=READY) | Jul 23 15:27:43 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250, TLS, TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) | Jul 23 15:27:43 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:27:43 370ff00ce296 dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:54 370ff00ce296 dovecot: lmtp(195681): Connect from 172.22.1.1 | Jul 23 15:28:54 370ff00ce296 dovecot: lmtp(195681): Disconnect from 172.22.1.1: Client has quit the connection (state=READY) | Jul 23 15:28:54 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250, TLS, TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) | Jul 23 15:28:54 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:54 370ff00ce296 dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:55 370ff00ce296 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mwehr@fwsmail.de>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:55 370ff00ce296 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mwehr@fwsmail.de>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:55 370ff00ce296 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mwehr@fwsmail.de>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:55 370ff00ce296 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mwehr@fwsmail.de>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:55 370ff00ce296 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mwehr@fwsmail.de>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:28:55 370ff00ce296 dovecot: imap-login: Disconnected (auth failed, 1 attempts in 0 secs): user=<mwehr@fwsmail.de>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:30:13 370ff00ce296 dovecot: lmtp(195744): Connect from 172.22.1.1 | Jul 23 15:30:13 370ff00ce296 dovecot: lmtp(195744): Disconnect from 172.22.1.1: Client has quit the connection (state=READY) | Jul 23 15:30:13 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250, TLS, TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits) | Jul 23 15:30:13 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:30:13 370ff00ce296 dovecot: managesieve-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250 | Jul 23 15:30:35 370ff00ce296 dovecot: lmtp(195744): Connect from 172.22.1.1 | Jul 23 15:30:35 370ff00ce296 dovecot: lmtp(195744): Disconnect from 172.22.1.1: Client has quit the connection (state=READY) | Jul 23 15:30:36 370ff00ce296 dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=172.22.1.1, lip=172.22.1.250, TLS, TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits)

SOGO logs:
sogo-mailcow_1 | Jul 23 15:28:42 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/ HTTP/1.0" 200 9857/0 0.021 34323 71% 0 - 13 sogo-mailcow_1 | Jul 23 15:28:50 369057c07bd2 sogod [67]: SOGoRootPage successful login from '37.4.250.60' for user 'mwehr@fwsmail.de' - expire = -1 grace = -1 sogo-mailcow_1 | Jul 23 15:28:50 369057c07bd2 sogod [67]: 37.4.250.60 "POST /SOGo/connect HTTP/1.0" 200 49/92 0.283 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:51 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/mwehr%40fwsmail.de HTTP/1.0" 302 0/0 0.004 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:51 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/mwehr%40fwsmail.de/view HTTP/1.0" 302 0/0 0.007 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:51 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/so/mwehr@fwsmail.de/Mail HTTP/1.0" 302 0/0 0.005 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:51 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/so/mwehr@fwsmail.de/Mail/view HTTP/1.0" 200 22090/0 0.032 85913 74% 2M - 14 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/so/mwehr@fwsmail.de/Calendar/alarmslist?browserTime=1627046935 HTTP/1.0" 200 63/0 0.011 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x0x56052f7f7a10[NGImap4ConnectionManager]> IMAP4 login failed: sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 host=172.22.1.250, user=mwehr@fwsmail.de, pwd=yes sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 url=imap://mwehr%40fwsmail.de@172.22.1.250/?tls=NO&tlsVerifyMode=none sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base=(null) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base-class=(null)) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 = <0x0x56052fd268e0[NGImap4Client]: login=mwehr@fwsmail.de(pwd) socket=<NGActiveSocket[0x0x56052fde5a80]: mode=rw address=<0x0x56052fde5af0[NGInternetSocketAddress]: host=369057c07bd2 port=38888> connectedTo=<0x0x56052fd29ff0[NGInternetSocketAddress]: host=172.22.1.250 port=143>>> sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: <0x56052fccaa20[SOGoMailAccount]:0> renewing imap4 password sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x0x56052f7f7a10[NGImap4ConnectionManager]> IMAP4 login failed: sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 host=172.22.1.250, user=mwehr@fwsmail.de, pwd=yes sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 url=imap://mwehr%40fwsmail.de@172.22.1.250/?tls=NO&tlsVerifyMode=none sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base=(null) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base-class=(null)) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 = <0x0x56052f694c80[NGImap4Client]: login=mwehr@fwsmail.de(pwd) socket=<NGActiveSocket[0x0x56052fc42e50]: mode=rw address=<0x0x56052fc974f0[NGInternetSocketAddress]: host=369057c07bd2 port=38890> connectedTo=<0x0x56052fc97390[NGInternetSocketAddress]: host=172.22.1.250 port=143>>> sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x56052fccaa20[SOGoMailAccount]:0> Could not connect IMAP4 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: 37.4.250.60 "POST /SOGo/so/mwehr@fwsmail.de/Mail/0/folderINBOX/view HTTP/1.0" 500 72/126 0.042 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x0x56052f7f7a10[NGImap4ConnectionManager]> IMAP4 login failed: sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 host=172.22.1.250, user=mwehr@fwsmail.de, pwd=yes sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 url=imap://mwehr%40fwsmail.de@172.22.1.250/?tls=NO&tlsVerifyMode=none sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base=(null) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base-class=(null)) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 = <0x0x56052fce0e40[NGImap4Client]: login=mwehr@fwsmail.de(pwd) socket=<NGActiveSocket[0x0x56052fd6a4f0]: mode=rw address=<0x0x56052fd6a560[NGInternetSocketAddress]: host=369057c07bd2 port=38898> connectedTo=<0x0x56052fd6a3f0[NGInternetSocketAddress]: host=172.22.1.250 port=143>>> sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: <0x56052fdf28e0[SOGoMailAccount]:0> renewing imap4 password sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x0x56052f7f7a10[NGImap4ConnectionManager]> IMAP4 login failed: sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 host=172.22.1.250, user=mwehr@fwsmail.de, pwd=yes sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 url=imap://mwehr%40fwsmail.de@172.22.1.250/?tls=NO&tlsVerifyMode=none sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base=(null) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base-class=(null)) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 = <0x0x56052fd66f70[NGImap4Client]: login=mwehr@fwsmail.de(pwd) socket=<NGActiveSocket[0x0x56052fc4e250]: mode=rw address=<0x0x56052fc4e2c0[NGInternetSocketAddress]: host=369057c07bd2 port=38900> connectedTo=<0x0x56052fd25a10[NGInternetSocketAddress]: host=172.22.1.250 port=143>>> sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x56052fdf28e0[SOGoMailAccount]:0> Could not connect IMAP4 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: 37.4.250.60 "GET /SOGo/so/mwehr@fwsmail.de/Mail/0/view HTTP/1.0" 200 17/0 0.044 - - 0 - 14 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x0x56052f7f7a10[NGImap4ConnectionManager]> IMAP4 login failed: sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 host=172.22.1.250, user=mwehr@fwsmail.de, pwd=yes sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 url=imap://mwehr%40fwsmail.de@172.22.1.250/?tls=NO&tlsVerifyMode=none sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base=(null) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base-class=(null)) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 = <0x0x56052fdee6c0[NGImap4Client]: login=mwehr@fwsmail.de(pwd) socket=<NGActiveSocket[0x0x56052fdecd60]: mode=rw address=<0x0x56052fd18c70[NGInternetSocketAddress]: host=369057c07bd2 port=38908> connectedTo=<0x0x56052fd18b70[NGInternetSocketAddress]: host=172.22.1.250 port=143>>> sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: <0x56052fc1a9a0[SOGoMailAccount]:0> renewing imap4 password sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x0x56052f7f7a10[NGImap4ConnectionManager]> IMAP4 login failed: sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 host=172.22.1.250, user=mwehr@fwsmail.de, pwd=yes sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 url=imap://mwehr%40fwsmail.de@172.22.1.250/?tls=NO&tlsVerifyMode=none sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base=(null) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 base-class=(null)) sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 = <0x0x56052fdc9f30[NGImap4Client]: login=mwehr@fwsmail.de(pwd) socket=<NGActiveSocket[0x0x56052fdb3e20]: mode=rw address=<0x0x56052fdb3e90[NGInternetSocketAddress]: host=369057c07bd2 port=38910> connectedTo=<0x0x56052fc1b9f0[NGInternetSocketAddress]: host=172.22.1.250 port=143>>> sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: [ERROR] <0x56052fc1a9a0[SOGoMailAccount]:0> Could not connect IMAP4 sogo-mailcow_1 | Jul 23 15:28:55 369057c07bd2 sogod [67]: 37.4.250.60 "POST /SOGo/so/mwehr@fwsmail.de/Mail/unseenCount HTTP/1.0" 200 21/31 0.039 - - 0 - 14